For all orders below the value of £149 we charge £4.95 postage, and for orders of £149 and above the postage is FREE
We aim to dispatch all orders within 24 hours, Monday-Friday. Please be aware that compressed gas cartridges cannot be sent by air so please do not try to purchase our cream chargers if you live outside of the UK.
If orders are received before 2:00 pm on Monday-Friday (excluding Bank Holidays) they are dispatched on the same day. If customers request next-day Saturday delivery, please state this clearly before adding your purchase to the cart. Saturday Delivery with DPD incurs a £4 extra surcharge to be selected at checkout.
Our Dispatch & Delivery procedure:
After your goods are dispatched you will receive an email including the tracking number and information on tracking your parcel.
Items stolen after delivery:
We are no longer liable for the consignment once a successful delivery has been completed by the courier. We are responsible for delivery to an address, NOT to a person. So, once our courier has logged delivery of a consignment but you personally are not in receipt of it, it should be assumed that the consignment has been stolen –by the courier or by another person at your address. Whilst we will help you as much as we can, it is your responsibility to contact the police. All care is given to ensure secure package, therefore shoulda parcel be damaged in transit we cannot be held responsible. Should a damaged item or parcel arrive, please make the necessary claim directly to the courier. (We can supply their contact information if requested).